FAQ

FAQ

AMATONE - MY ACCOUNT

 

Customization 

Q: Can I make changes to my AmaTone display/dashboard?
A: Yes, you can customize your AmaTone display/dashboard according to your preferences.

Q: What customization options does AmaTone offer?
A: AmaTone allows you to choose a male or female avatar to represent your account. Additionally, you can switch between light mode and dark mode to adjust the background color and text color of your dashboard.

Q: How do I make changes to my AmaTone display/dashboard?

A: You can make changes to your AmaTone display/dashboard by navigating to your settings and selecting your preferred options.

Compatible Devices for AmaTone

Q: What devices are compatible with AmaTone?

A: AmaTone is currently available on iOS and Android mobile devices, and we are excited to announce that it will soon be released on iPad and Android tablets as well. However, there is no desktop or laptop version of the app available currently.


Q: Will AmaTone be available on desktop and laptop devices in the future?
A: Yes, AmaTone plans to release a desktop version in the future. An update will be sent out to users when this version becomes available.

AmaTone Beta Access and Requirements 

Q: How do I download AmaTone?
A: AmaTone is currently in Beta testing and is available for testing on iOS devices through TestFlight and on Android devices through the Google Play Console. To join the AmaTone beta testing program, please click here to download. You will have the option to view and scan the respective QR code for each option. Our expert help desk team is available to assist you with any questions or issues you may have. AmaTone is dedicated to providing the highest level of service and support to our users as we continue to develop and improve our app. 

Q: What are the requirements to use AmaTone on Android and iOS devices?
A: To use AmaTone on Android devices, your device must have a minimum of version 6 or above. For iOS devices, AmaTone requires version 14.4 or above and an iPhone 6s or newer. We also recommend that your device has at least 600 MB of free space for optimal performance.

Q: Is AmaTone available for Windows Phones, Chromebooks, Kindle, or desktops?
A: Currently, the AmaTone app is not available for Windows Phones, Chromebooks, Kindle, or desktops.

Q: Can I create an account with Facebook? What should I do if I forget my password?
A: Currently, AmaTone's beta testing program only allows users to create an account using their email address. If you forget your password, you can contact our support team for assistance by clicking the chat tab on the bottom of the Help Desk window. We are committed to providing the best support possible to ensure your AmaTone experience is as smooth and enjoyable as possible.

AmaTone Subscription Pricing and Plans

 
Q: What are AmaTone's subscription pricing options? 

A: AmaTone offers a variety of subscription plans to fit your needs. You can begin your AmaTone journey today with a 7-day free trial. After the free trial period, you can choose from the following options:

Single User Plans:

  • 1-month auto-renewing plan for $9.99
  • 3-month auto-renewing plan for $23.99
  • 12-month auto-renewing plan for $59.99

Family Plans (up to 4 users):

  • 1-month auto-renewing plan for $19.99
  • 3-month auto-renewing plan for $39.99
  • 12-month auto-renewing plan for $149.99

Additionally, a single-day use option for voice analysis is available, which includes 2 uses for $5.00. We strive to provide affordable pricing options to help you achieve your goals with AmaTone. Start your journey today by clicking here.

*All prices are prior to any applicable sales tax


 

 

AmaTone - Voice Recordings



Q: How do I record my voice on AmaTone?
A: To record your voice on AmaTone, start by pressing the microphone icon at the bottom of your home screen to access the recording feature. Keep an eye on the circular progress icon at the bottom of the screen. Simply speak continuously for 30 seconds until the progress bar is completed. For best results, record in a quiet environment using your normal speaking voice. Any background noise can impact the accuracy of your real-time fitness report. Then, wait for your Cellular Coherence (CC) score to load to 100% and review your real-time fitness report and recommendations.

Q: How do I access my previous recording results on AmaTone?

A: To access your previous recording results on AmaTone, start by pressing the "My Recordings" button located on the top right-hand corner of your dashboard. From there, you can access your previous health reports, including your Cellular Coherence Scores (CC Scores), 3D muscle avatar, and your 5 categories. Keeping track of your progress can be a great motivator and help you stay on track with your goals. As you continue to follow your personalized recommendations,  you'll start feeling better each day.

Q: How often should I record my voice on AmaTone?

A: You can record your voice twice daily.
 
 Here's what we recommend:

  • On workout days:
    • Record your voice before exercise to identify any imbalances. Follow your personalized recommendations to optimize your performance.
    • Record your voice again after the workout. Follow the personalized recommendations to maximize your recovery.
  • On non-workout days:
    • Record your voice first thing in the morning. Follow your personalized recommendations to feel better throughout the day.
    • Record your voice again at the end of the day to measure your progress.
  • Note: You must wait at least one hour between recordings.

By following these simple steps, you can easily track and improve overall fitness and performance.


Q: Why do I have to wait at least 1 hour between recordings? 
A: A minimum of 1 hour between recordings is necessary so you can implement your personalized recommendations and notice the changes in your body in real-time. By waiting at least 1 hour between recordings, you give yourself enough time to see the effects of your personalized recommendations before recording your voice again.

Two recordings daily are sufficient to optimize performance.

Q: Do I really need to speak for 30 seconds continuously?

A: Yes, a simple 30-second voice recording is necessary for AmaTone's AI to accurately translate the unique patterns in your voice. Speaking continuously for 30 seconds helps our AI capture and analyze the unique frequencies in your voice. To get the best results, speak normally in a quiet area during your recording session.


Q: What should I say during my recording? 
A: You can say anything you like! Talk about your fitness goals, recite your favorite affirmations, your favorite foods, or anything else you're passionate about. AmaTone doesn't focus on what you say. Rather, it translates the unique patterns in your voice to provide a real-time fitness report and easy-to-follow recommendations so you can optimize your performance and feel your best. So, just speak naturally and let AmaTone do the rest.

Q: Can I record in loud places?
A: To ensure maximum accuracy, we recommend speaking in your normal tone in a quiet area. This will help AmaTone capture and analyze and analyze the unique frequencies in your voice more accurately. So, it's best to avoid recording in loud places where your voice may be drowned out by background noise.

AmaTone - CC Score

 

Q: What is Cellular Coherence?
A: AmaTone has coined the term "Cellular Coherence" to describe a state of overall health and wellness. It's a concept that goes beyond traditional notions of wellness and focuses on the coherence and harmony of the body's cells and systems. By analyzing the unique patterns in your voice, AmaTone provides real-time insights into your Cellular Coherence, helping you to optimize your performance and feel your best.

 Q: What is considered to be a "healthy" range for my Cellular Coherence score?
A: AmaTone aims to see all users achieve a score of 90% and above, but this may not be possible during times of high stress or intense physical activity. In general, we recommend users aim for a score in the mid 80s to 90s. With regular use and following the personalized recommendations, you can improve your Cellular Coherence score and experience the benefits of improved fitness and performance.

Q: How are my scores calculated?
A: AmaTone leverages advanced artificial intelligence algorithms to determine your Cellular Coherence Score. Our proprietary technology analyzes the patterns in your voice, providing real-time feedback on your health and wellness. Our cutting-edge AI is designed to capture the unique relationship between the state of your body and the frequencies in your voice. This enables AmaTone to provide personalized recommendations to easily optimize your performance and help you achieve your fitness goals.

Q: What is the highest CC score I can achieve?
A: At AmaTone, we believe that optimal health and wellness is achievable with the right lifestyle choices. The highest Cellular Coherence (CC) score that you can achieve is 100, which signifies a fully coherent and balanced body. This score can be reached by maintaining a healthy lifestyle that includes a nutritious diet, regular exercise, quality sleep, and following your personalized in-app recommendations. Our team is committed to providing you with the tools and support you need to easily reach your fitness goals.

Q: What effect do alcohol, smoking, drugs, and other similar substances have on my Cellular Coherence (CC) score?
A: To promote a holistic approach to health and wellness, it is recommended to avoid substances such as alcohol, smoking, drugs, and others. These substances can have negative impacts on the body and cause a decrease in your Cellular Coherence (CC) score. By implementing a healthy lifestyle that includes regular exercise, a balanced diet, and quality sleep, you can maintain the highest possible CC scores and optimize your performance. AmaTone's cutting-edge AI technology provides personalized recommendations to help achieve your goals.

Q: What effect do prescription medications have on my cc score?
A: Prescription medications do not directly impact your cc score. AmaTone focuses on general wellness and adheres to the FDA's low-risk compliance guidelines. AmaTone does NOT diagnose, treat, cure, or mitigate any diseases. For more information, please refer to the "Terms and Conditions" located within the "Settings" menu (gear icon located at the top right hand corner of the Home Screen).

AmaTone – Recommendations

Q: How should I implement my recommendations?
A: To optimize performance and feel your best, follow your personalized recommendations promptly. These may include supplements, nutrition, and in-app exercise videos.

Q: My lingering injury won't allow me to follow the video recommendation provided. Do I have other options?
A: Yes, please refer to the AmaTone video list for alternative options tailored to specific injuries.

Q: How does AmaTone produce my recommendations?
A: AmaTone generates general wellness recommendations based on correlations identified by our AI in relation to your body's needs.

Q: What is the purpose of the checkboxes next to my recommendations?
A: The check box feature allows you to conveniently track the recommendations you've implemented. For optimal results, check the box immediately after following the recommendation.

AmaTone - Sync Apps & Devices

Q: What devices is AmaTone compatible with?
A: AmaTone is available for use on iPhones and Android phones. We are currently formatting it for use on iPads and Android tablets.

Q: Can I sync my AmaTone account across multiple devices?
A: Yes! Download the app on your devices and log in with your username and password. However, you cannot sync your AmaTone account between iOS and Android devices.

Q: What apps or wearables does AmaTone sync with on iOS and Android?
A: AmaTone does not currently sync with any apps or wearables. However, you can expect this to be a feature that we implement shortly after the official launch!

AmaTone - Indicator Dots

Q: What do the blue and red indicator dots represent on my avatar?
A: A blue dot indicates "low activity," suggesting an area that may benefit from moderate to vigorous exercise or strengthening. A red dot represents "high activity," indicating tension or inflammation that may require light exercise, stretching, or massaging.

Q: What do the blue and red indicator dots represent in my 5 health categories?
A: A blue dot signifies "low activity" and may indicate a deficiency, which can be addressed through AmaTone's personalized recommendations. A red dot signifies "high activity" and may indicate an imbalance or excess, which can be corrected by following AmaTone's personalized recommendations.

Q: Should I be concerned if my categories or muscles are red?
A: AmaTone provides real-time wellness insights based on your voice wave. If any categories are red or your avatar shows red dots, follow the personalized recommendations to correct the imbalance and improve your well-being. Note that AmaTone is not a digital diagnostic tool.

AmaTone - Customer Support

Q: Where can I get help?
A: Click the provided link to create a help desk account, which allows you to submit support tickets and access our Knowledge Base.

AmaTone - For Athletes

Q: How do I use AmaTone to optimize my performance?
A: AmaTone provides real-time key health insights through its 5 health indicators (Hydration, Digestion, Energy, Stress, and Sleep) and a 3D avatar that displays muscle-related recommendations. By addressing your body's needs, you can enhance your performance.

Q: Do I still use AmaTone on rest/recovery days?
A: Yes! Rest and recovery days are crucial for muscle repair and strengthening. Use AmaTone to identify necessary nutrients, minerals, and foods, and follow its exercise video recommendations to manage tight or under-active muscles.

AmaTone - Categories 

Q: I don't feel stressed, so why is the stress indicator red?
A: Stress can arise from numerous factors, including environment, diet, sleep quality, emotional well-being, and daily situations. Even if you don't feel stressed, there may still be underlying stressors. AmaTone assesses overall coherence, aiming to help you feel your best by identifying and addressing these factors.

Q: I've been drinking a lot of water, so why is the hydration indicator red?
A: Hydration levels depend on more than just water intake. Factors such as water quality, filtration, mineral content, exercise, and individual physiology all play a role in hydration. AmaTone's recommendations take these factors into account, providing suggestions to help improve your hydration levels.

AmaTone - Notes

Q: How do I best utilize the Notes section within AmaTone?
A: To maximize the benefits of the Notes section, document your meals, workouts, activities, and personal observations. AmaTone aims to be a comprehensive mobile health solution, and utilizing the Notes section helps you track your progress and make connections between your actions and overall well-being.

Q: What is the best way to document the impact of food on performance and recovery?
A: Use the Notes section to record your meals and their timing, as well as your routines and recommendations on competition days. This information can help both competitive athletes and everyday fitness enthusiasts achieve their personal best. AmaTone will also offer surveys to gather user insights and continually deliver high-quality, personalized health recommendations.

AmaTone - Privacy


Q: How does AmaTone protect my privacy?
A: AmaTone takes your privacy seriously. For detailed information on our privacy practices, please refer to the "Privacy Policy," located within the "Settings" menu (gear icon located at the top right of your AmaTone home screen).

Q: Does AmaTone have a data dictionary?
A: AmaTone does not use a data dictionary. Our technology focuses on providing general wellness and fitness recommendations. We ensure that any additional information or recommendations beyond general wellness are communicated to users and require their consent before being offered.

Q: Can I export my scores?
A: At this time, users cannot export their scores. However, AmaTone continually strives to meet user needs and provide the most effective features. If score exporting becomes a popular request, we will consider implementing this functionality to help users on their journey to peak performance.